Telligent is pleased to announce the availability of Telligent Analytics 3.0 (previously called Harvest Reporting Server). The latest version of Telligent’s analytics software represents the company’s ongoing commitment to innovation and enterprise collaboration.
Telligent Analytics 3.0 is the first comprehensive analytics program that allows organizations to understand user engagement both inside and outside of the organization through comprehensive social, Web and listening tools, providing an integrated 360-degree view of connections and user activities.
With extensive reporting capabilities, Telligent Analytics 3.0 helps companies understand the data created from collaboration tools, providing incredible insight into how your customers perceive your products and services. Telligent Analytics 3.0 enables you, for the first time, to clearly see what your customers are doing, asking for, and talking about in your collaboration environment. This information is essential for maximizing your investment in community and collaboration technologies.
We’ve enhanced features of Telligent Analytics 3.0 to better help you:
- Measure Engagement – Web analytics (traffic analysis) layered over social analytics (engagement, influence, sentiment, etc.)
- Listen to Feedback – Ability to quickly identify changes or anomalies in conversations, monitor topic relevance, and measure "brand buzz"
- Identify User Types – User identification analysis to foster an accurate understanding of individuals in the community, as well as the make-up of the community
- Telligent Analytics 3.0 works in harmony with Telligent Community 5.0 and Telligent Enterprise 2.0. To upgrade, please contact support or call 1-877-492-9484. To learn more about Telligent Analytics 3.0, visit to www.telligent.com.